Time tracking for cafes and restaurants — what actually works on a busy Saturday
A friend of mine runs a coffee shop in Lisbon. Twelve staff, three managers on rotation, a constantly-shifting student crew. Last summer he sent me a long voice note around 2 a.m. on a Sunday. The gist of it: their cafe’s WiFi had crapped out at 11 a.m. on Saturday, taking down the time-tracking app that runs on the iPad by the till. Nobody could clock in for four hours. Nobody knew whether to wait it out or scribble names on a napkin. By the end of service the shift log had gaps in seven different places, and reconstructing payroll for that day cost him most of his Sunday.
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